Disclaimer

URL: hotelvictoiresopera.com

Company, organization: Hôtel Victoires Opéra

Registered Offices:

Hôtel Victoires Opéra

56 rue Montorgueil 75002 Paris - FRANCE


Tel: +33 1 42 36 41 08

Fax: +33 1 45 08 08 79

hotel@victoiresopera.com

Share capital: 3 308 340€

VAT number: FR 27 451 231 104

SIRET: 45123110400022

R.C.S. Paris 451 231 104

Purpose of site: Promotion of the establishment

Director of publication, legal representative: BOUDAA HOTELS

Editorial Manager: BOUDAA HOTELS

Web master, design, editing, artistic direction: SAS WIHP

Photography: SAS WIHP

Web hosting: SAS WIHP

President SAS WIHP: Vincent Ramelli

The site presents:

● Informative content

● A collection of personal data on line

French Data Protection Act: the site is the subject of a declaration to the Commission Nationale Informatique and Liberté (French Data Protection Authority). You have the right to access, modify, rectify and delete information that concerns you (art. 34 of the Loi Informatique et Libertés (French Data Protection Act)). To exercise this right, please contact: hotel@victoiresopera.com

Ownership: The site and the information that it contains are protected by French intellectual property law and by international agreements. Except for use by immediate family members or private use, the site and any element of its content may not be reproduced, republished, retranscribed, modified or passed on without the prior authorization of the eligible party.

In which case and how to contact the Ombudsman of the Republic?

After entering the customer service and failing a satisfactory response within 1 month, the customer can contact the Mediator of Tourism and Travel, whose contact details and modalities of entry are available on his website: www.mtv.travel

Consumer Mediator:

In case of dispute between the professional and the consumer, these - these will try to find an amicable solution, In the absence of amicable agreement, the consumer has the possibility to seize free of charge the mediator of the consumption to which the professional belongs, the Association of the Mediator of Tourism and Travel within one year from the written complaint addressed to the professional.

The referral to the consumer mediator must be made:

-Either by completing the form provided for this purpose on the website of www.mtv.travel

-By mail addressed to: Tourism and Travel Mediation (MTV)

15 avenue Carnot – 75017 PARIS

Right of withdrawal

Article L.221-28 of the Consumer Code states: The right of withdrawal cannot be exercised for contracts:

12) Provision of accommodation services, other than residential accommodation, services for the transport of goods, car rentals, catering or leisure activities which must be provided on a specified date or period.

Dispute settlement

Find all the information on the link below:

https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2